Accessibility Statement for CinderEllie Cleaning

CinderEllie Cleaning is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our services are reachable by all.

1. Conformance Status

The CinderEllie Cleaning website is currently working towards conforming to the Web Content Accessibility Guidelines (WCAG) version 2.2 level AA standards. 

2. Measures taken to support accessibility

We have taken the following steps to ensure our website is accessible:

• Semantic Structure: We use proper HTML heading tags (H1, H2, etc.) to ensure screen readers can navigate the page logic.

• Alternative Text: We provide descriptive Alt Text for all non-decorative images to assist users who use screen-reading software.

• Clean Layout: We use a consistent and simplified layout to make navigation predictable and easy to use.

• Platform Standards: Our site is built using advanced software, which incorporates responsive design and basic keyboard navigation support.

3. Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have difficulty accessing any part of our site, please let us know so we can assist you:

• Email: Enquiry@cinderellie-cleaning.co.uk

• Response Time: We aim to respond to accessibility inquiries within 2 business days.

4. Technical Specifications

Accessibility of CinderEllie Cleaning relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML

• CSS

5. Known Limitations (Areas for improvement)

Despite our best efforts to ensure accessibility of the CinderEllie Cleaning website, there may be some limitations. We are currently working on:

• Colour Contrast: We are reviewing our brand colours to ensure all text meets the 4.5:1 contrast ratio for users with low vision.

• External Links: Some third-party elements (like social media icons or embedded maps) may have limitations outside of our direct control.